Erroring on every path

JailBase is returning errors on every path

Site guide · jailbase.com · checked 2026-08-25

Every URL 404s, including the homepage. Five removal companies still sell removal from it, one on a page revised this year.

JailBase returns a not-found error on every URL we tried, its own homepage included. The domain resolves and its edge network answers; the application behind them does not. Its mobile app, which was downloaded 3.8 million times, was pulled from the Google Play store in January 2024. There is no page left to remove.

Five removal companies are still selling removal from it, and one of them says on the same page that the site is partly down.

What this site was

It was an aggregator rather than a publisher of its own — county jail booking records from across the United States, updated daily, searchable by name, county and state, with arrest notification alerts. It described itself as an informational site for friends, family and victims of arrested persons.
Its scale was real. The Android app, listed under a developer name of Infomation Services LLC, recorded 3.8 million downloads. Its own description conceded that not all US counties were covered.
When it operated, removal was free and self-service: an opt-out on each record's detail page, requiring email and SMS verification. Reported processing ran from 30 to 90 days. We found no evidence it ever charged.
The clearest date marker for its decline is the app: the last version shipped on 25 March 2021, and Google Play removed the listing on 20 January 2024. One removal service described the site as suffering hosting and certificate failures and being partly down as of mid-2025.
No litigation, prosecution or regulatory action naming JailBase was found. It is absent from the standard surveys of the mugshot industry. It appears simply to have stopped.

What actually works now

There is nothing to pay

Every path returns a 404. There is no opt-out form because there is no application serving one.

The tool that helps

Google's Refresh Outdated Content tool, for search results still pointing at pages that are gone. Free, and it does not require you to own the page.

What it needs

That you do not own the page, and that the page no longer exists or has significantly changed. A 404 on every path satisfies the second condition comprehensively.

The limits

Processing takes a few days. Requests expire after 180 days or when the URL stops existing, and the tool syncs Google's index — it does not reach other search engines or anyone's saved link.

What is still being sold for this site

This site has the most persistent aftermarket of any in this list. Five companies still sell removal from it and not one acknowledges it is offline.

One advertises a money-back guarantee and says removals from JailBase generally take three to four business days. Another lists it as an active data broker on a page revised in February 2026, gives no manual opt-out steps, and routes readers to a paid subscription. A third promises that if it does not clear the record you do not pay — a promise that is easy to make about a site that returns 404 to everyone.

The most revealing one states that JailBase is heavily restricted and partly down, and then sells removal, Google suppression and monitoring from the same page.

Where Google comes into it

Nothing at the source to de-index, because there is no source responding. The exploitative-removal policy does not apply — no payment is demanded by a site that serves nothing. Search results pointing here will decay on their own as Google recrawls; the refresh tool just makes that happen on your schedule rather than Google's.

What we would charge you for, and what we would not

Do not buy removal from this site. If a company quotes you for it, that quote tells you how recently they checked their own product.
File the refresh request yourself for any surviving search result. It is free and it is the right tool. We will show you how without charging for it.
Where we are worth paying: JailBase aggregated from county sources that other live sites also read. The record itself probably still exists somewhere that answers. That is the job worth doing.

Common questions

Is JailBase shut down?

Every path we tried returns a not-found error, including the homepage. The domain and its edge network are up; the application is not. Its mobile app was removed from Google Play in January 2024.

A company offered to remove my record from JailBase. Is that real?

Five companies still advertise it, one on a page revised in February 2026. There is nothing there to remove, and one of those companies says on the same page that the site is partly down.

Did JailBase ever charge for removal?

No evidence of it. When it operated, the opt-out was free and self-service, needing email and SMS verification, with a 30-to-90-day window.

How do I clear the old search result?

Google's Refresh Outdated Content tool. It is designed for pages that no longer exist, it is free, and you do not need to own the page to use it.

Try the free route first

This is the tool for a search result still showing a page that no longer exists. It is free, and — the part almost nobody knows — you must NOT own the page to use it. That is its entire purpose. Processing takes a few days. A request is refused if the text you describe is still on the live page, so it works only once the page is genuinely gone, which here it is.

Open Google’s Refresh Outdated Content tool

Sources

Every claim on this page was checked against these sources on 2026-08-25. Sites in this category change without notice. If you find something here that is no longer true, tell us and we will correct it.